Return And Refund Policies

  • At Mastermedi, we are committed to ensuring your complete satisfaction with every purchase. If for any reason you are not entirely happy with your purchase, you may return it within 30 days of the original purchase date for a full refund. Items must be returned in their original condition and with all original packaging intact.
  • If you receive a defective or damaged item, we will gladly provide a replacement/refund at no additional cost.
  • Please contact our customer service team to initiate a return or replacement process. Your satisfaction is our top priority, and we strive to make the return process as smooth and hassle-free as possible.

Cancellation Policies

  • If you have placed an order within 12 hours you may request a cancelation for a full refund.
  • Orders cannot be cancelled once the cancellation period has passed.